Perhaps the author kept moving the goalpost since we have lost so much over the years.
Take that legacy software. For many technologies the software is not distinguishable from the hardware to the end user, yet faulty software could present a security risk or even pose physical danger. At the same time, vendors are dropping support for software at an accelerated rate while making it impossible to use third party fixes or replacements. This is not about having the latest features or being able to run the latest apps. It is about having the device being an asset rather than a liability.
Take that legacy software. For many technologies the software is not distinguishable from the hardware to the end user, yet faulty software could present a security risk or even pose physical danger. At the same time, vendors are dropping support for software at an accelerated rate while making it impossible to use third party fixes or replacements. This is not about having the latest features or being able to run the latest apps. It is about having the device being an asset rather than a liability.