What people say they will do when there's no cost associated with an action and what people will actually do once a cost IS associated with the same action are frequently 2 different things.
Bob Lutz, in his self-aggrandizing book "Gutz", describes the initial phase of an automobile design project where a survey is conducted asking respondents whether they would prefer a vehicle with heated cupholders. It turned out the percentage of people who responded positively was significantly higher than the percentage of people who ultimately chose to pay for the option in actual sales.
I wonder if a similar effect will be seen regarding people returning to work.
Bob Lutz, in his self-aggrandizing book "Gutz", describes the initial phase of an automobile design project where a survey is conducted asking respondents whether they would prefer a vehicle with heated cupholders. It turned out the percentage of people who responded positively was significantly higher than the percentage of people who ultimately chose to pay for the option in actual sales.
I wonder if a similar effect will be seen regarding people returning to work.