Interesting, would love to see a better system.
In the end, it's work to make it work.
A bit like personal hygiene. I brush my teeth everyday,
not because it helps me now but because I don't want tooth decay.
My 2cts, there is a lot that already works, or works in theory. Here are my biggest pain points.
As a developer my biggest gripes are:
- not having a clear flow open->closed, etc.
- not knowing what it means (open/closed/resolved/etc)
- not knowing what the right way to close the bug via a commit is
- not having the work item and communication separated and no easy flow between the two
- not being able to 'resolve' the issue when there is a checkup down the line
- having to have my own shadow list of bugs I'm responsible for, i.e. when I need input from somebody else and I assign the bug to them, then it's gone from my 'assigned' tickets list.
As a product owner:
- not heaving a way to be reminded about bugs
- having to bug people about updating the tickets
In the end, it's work to make it work. A bit like personal hygiene. I brush my teeth everyday, not because it helps me now but because I don't want tooth decay.
My 2cts, there is a lot that already works, or works in theory. Here are my biggest pain points.
As a developer my biggest gripes are:
As a product owner: