That's the dean's mistake. This kind of software categorically does not detect cheating, and cannot be relied solely upon; only a staff member can make that decision. For example, I had one student using proctoring software whose father came into the room during the test, and I as the supervising staff member recognised the event for what it was and ignored it.
I don't much like such software, but I accept the current need for it. The problems people are describing seem to be faulty staff behaviour, not software.
I don't much like such software, but I accept the current need for it. The problems people are describing seem to be faulty staff behaviour, not software.