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Comment by justinboogaard

+1 for tactile buttons!

Through our work at GoGoGrandparent.com (a service that helps older adults and people living with disabilities use Uber/Lyft, grocery services, meal services and pharmacy services reliably without smartphones) we’ve interviewed dozens of folks living with visual impairments.

The feedback that stands out the most was from a gentlemen in his 30s or 40s living with blindness since birth. Paraphrasing: “owning a smartphone was like living in a house where every time I entered a room, it was as if someone had just rearranged the furniture. Tactile buttons give me a literal feeling of control. If I get lost I can find my way.”

I thought it was really powerful.

Disclaimer: Our current landing page gets accessibility wrong in a lot of places and we’re in the middle of a site redesign to make it more accessible.

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