> For example, I once joined a team maintaining a system that was drowning in bugs. There were something like two thousand open bug reports. Nothing was tagged, categorized, or prioritized. The team couldn’t agree on which issues to tackle
> I spent almost three weeks in that room, and emerged with every bug report reviewed, tagged, categorized, and prioritized.
Honestly, this is one of those traps a team can fall into, where nobody feels empowered to ignore the rest of the business for 3 weeks to put the bell on the cat. The only person without deliverables and due dates is the new hire. And it takes a special kind of new hire to have the expertise to parachute in, recognize that work needs to be done, and then do it with little supervision.
But he's right in general, that you can get some surprising things done by just putting in the time and focus. Which is why it's so utterly toxic that corporate America runs on an interrupt driven system, with meetings sprinkled carelessly across engineer calendars.
Honestly, this is one of those traps a team can fall into, where nobody feels empowered to ignore the rest of the business for 3 weeks to put the bell on the cat. The only person without deliverables and due dates is the new hire. And it takes a special kind of new hire to have the expertise to parachute in, recognize that work needs to be done, and then do it with little supervision.
But he's right in general, that you can get some surprising things done by just putting in the time and focus. Which is why it's so utterly toxic that corporate America runs on an interrupt driven system, with meetings sprinkled carelessly across engineer calendars.