>> Following this serious incident, the operator introduced a daily check to ensure adult females were referred to as Ms on the relevant documentation, with a secondary check by Operations staff against passenger loads. A more formal system of checks was introduced on 24 July 2020.
Surely the solution is to fix the software? Miss is the 'appropriate' title for an unmarried woman or girl. Why not have a person select 'adult' or 'child' when booking (I'm pretty sure most airlines I fly with do this already).
Surely the solution is to fix the software? Miss is the 'appropriate' title for an unmarried woman or girl. Why not have a person select 'adult' or 'child' when booking (I'm pretty sure most airlines I fly with do this already).