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Comment by CedarMills
As a believer and someone who attends church regularly, this is sad but not unexpected. From my own personal experience - if the church cannot answer questions clearly, their members will look for answers somewhere else. A lot of churches unfortunately are so elementary in their teaching or turn to "feel good preaching" (see Elevation Church). The longterm effect is that a person ends up being tired of getting the same "baby food" and they look to other places. The churches where theology is solid (and clear) tend to be stronger in number and in regular attendance.