Firstly, this post does not even mention or describe what kind of information was exposed and makes it seem like some inadvertent tracking that's not serious in any way. You can continue with your root cause analysis, but you already know very well about what kind of information was exposed and shared with Facebook. The least you could do is own it and alert people about it.
> We take the privacy of our customers’ data and personal information very seriously...
It's astonishing that there is no apology of any kind on this post. Is that too much to ask for such a grievous violation?
> On March 8, 2021 at 8:39pm Pacific time, a new Facebook campaign was created that started firing a Facebook advertising pixel, intended to only run on marketing web pages. However, it was inadvertently configured to run on signed-in pages.
It went unnoticed for two weeks, with Facebook gathering information about the customers' files! And yet, no apology!
> We take the privacy of our customers’ data and personal information very seriously...
It's astonishing that there is no apology of any kind on this post. Is that too much to ask for such a grievous violation?
> On March 8, 2021 at 8:39pm Pacific time, a new Facebook campaign was created that started firing a Facebook advertising pixel, intended to only run on marketing web pages. However, it was inadvertently configured to run on signed-in pages.
It went unnoticed for two weeks, with Facebook gathering information about the customers' files! And yet, no apology!