1 month ago our business was sound. We had an Instagram with over 37.000 people that was driving over 100.000USD/y revenues to our website.
Then we used a program to analyze our followers (https://www.instagramhelpertools.com/).
Before using this service we checked reviews and all looked good.
Our surprise was that after using this service Instagram blocked our account arguing that we were a bot.
We contacted them and followed their procedure to demonstrate we are human beings, nobody answered.
We tried for over a month, and finally they told us our account had been permanently deleted.
Instagram cancelled our account because they thought we were a bot, but paradoxically we could never talk with a human from their side to explain the situation.
End result: we have lost our main sales channel from one day to the other.
This is the power of the big guys.
Then we used a program to analyze our followers (https://www.instagramhelpertools.com/).
Before using this service we checked reviews and all looked good.
Our surprise was that after using this service Instagram blocked our account arguing that we were a bot.
We contacted them and followed their procedure to demonstrate we are human beings, nobody answered.
We tried for over a month, and finally they told us our account had been permanently deleted.
Instagram cancelled our account because they thought we were a bot, but paradoxically we could never talk with a human from their side to explain the situation.
End result: we have lost our main sales channel from one day to the other.
This is the power of the big guys.