Google Pay was a great way to send money to my kid in college. Since we both had debit cards, it was instantaneous and free. It was easy to use from the web interface. Now they're doing away with the web interface. They don't say why, so the reason has to be pretty shady.
There was some bad UI with the web. It would pop up a window to warn you to only send money to people you know, but it was a window you couldn't move to see who you were sending money to, in case you clicked the wrong person!
But that's better than the experience I had with the app when I paid at a McDonald's recently. I was expecting a screen which said something like "You are about to pay $9.72 to McDonald's Corporation. CONTINUE/Cancel.
Instead, when I put my thumb on my phone's fingerprint sensor, here's the feedback I got: (vibrate)
No information on who I was about to pay or how much I was about to pay. And afterward, absolutely no information about who I just paid or how much I paid them.
I went into the payment history screen and they payment wasn't there either, although it showed up about a minute later.
How is that acceptable?
I would NEVER use the app unless I lost my wallet!
Using the Google Pay app at a point of sale was a terrifying experience.
There was some bad UI with the web. It would pop up a window to warn you to only send money to people you know, but it was a window you couldn't move to see who you were sending money to, in case you clicked the wrong person!
But that's better than the experience I had with the app when I paid at a McDonald's recently. I was expecting a screen which said something like "You are about to pay $9.72 to McDonald's Corporation. CONTINUE/Cancel.
Instead, when I put my thumb on my phone's fingerprint sensor, here's the feedback I got: (vibrate)
No information on who I was about to pay or how much I was about to pay. And afterward, absolutely no information about who I just paid or how much I paid them.
I went into the payment history screen and they payment wasn't there either, although it showed up about a minute later.
How is that acceptable?
I would NEVER use the app unless I lost my wallet!
Using the Google Pay app at a point of sale was a terrifying experience.