It is also worth noting that Raj wasn't alone in the confusion on how to perform this task. Before he could complete the transfer his boss in India also had to look at what Raj did. Then their boss in Deleware also approved the transaction.
ALL THREE PEOPLE INVOLVED IN THIS TASK WERE CONFUSED by the interface and all three thought that this was the correct way to do this.
This wasn't the case of one person checked the wrong box. Everyone who looked at this was confused. This problem was not individual, but systemic.
ALL THREE PEOPLE INVOLVED IN THIS TASK WERE CONFUSED by the interface and all three thought that this was the correct way to do this.
This wasn't the case of one person checked the wrong box. Everyone who looked at this was confused. This problem was not individual, but systemic.