This does exist for credit cards in the US. There are guidelines by which credit card issuers must abide by customer requests, and they're seemingly always happy to side with the consumer when it's even somewhat reasonable.
> Letting companies redefine the rights of their customers seems bizarre to me.
Maybe it's just what I was used to, but I think it's far more annoying in many European countries (not sure about the UK but at least the one I live in) where it's harder to return products without specific proof and following strict guidelines, virtually impossible to get a credit or debit card that covers all fees for normal international use, difficult to get a fraud or improper charge on a card statement immediately rescinded, etc.
> Letting companies redefine the rights of their customers seems bizarre to me.
Maybe it's just what I was used to, but I think it's far more annoying in many European countries (not sure about the UK but at least the one I live in) where it's harder to return products without specific proof and following strict guidelines, virtually impossible to get a credit or debit card that covers all fees for normal international use, difficult to get a fraud or improper charge on a card statement immediately rescinded, etc.