This is an excellent article and spot on. One of the things we have yet to achieve in "the west," as it were, is to create a viable feedback mechanism that improves the functioning or efficiency of a bureaucracy rather than optimizing for tenure.
I ran into it early on when I was trying to pry costs out of the San Jose light rail agency. It is so frustrating.
I ran into it early on when I was trying to pry costs out of the San Jose light rail agency. It is so frustrating.