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Ask HN: How to gracefully handle competitor mudslinging

My side project [1] has recently started to grow so I took out a few Google Ads on companies in the same space. One of them recently left a review in the App Store calling my app a cheap ripoff of his product (the iOS handle matched the company's CEO's instagram handle). I'm still only at 20 reviews including from one family member who uses my app, so the mark looks kinda bad.

I've been thinking long and hard what recourse would look the best and generally be the best for my app. Should I respond to his review? Should I try to be nice? Should I ignore it?

Sincere thanks for any insight! I've learned so much from HN.

[1] https://getcho.app

15 points jackconsidine 5 years ago 8 comments

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