And I just got f-ed by the Google Cloud team this morning, albeit their Workspace division and not GCP.
I have a GSuite legacy account for my personal domain name. Most of my family is on it. It was free.
I just tried to set up Google Voice on one of the accounts. I learned that they silently disabled setting up new phone numbers in 2019.
And on my main account, long distance calling stopped working about a month ago. No notice, no nothing.
It's been gradually bit-rotting for years, but this is kinda a big deal. My kids can't get phone numbers associated with their main Google account because I set it up when Google was supporting personal domains? That's obnoxious.
Support goes nowhere, naturally. Google says "Use workspace support." Workspace says "Upgrade to have support."
And obviously, pricing is prohibitive given that this is now a B2B offering, and my whole family is on the domain. Cousins, aunties, and all. $6/user/month gets super-expensive super-fast.
Stuff like this means Google loses millions of dollars of business elsewhere. I keep swiping my credit card for Amazon, as does my company.
I have a GSuite legacy account for my personal domain name. Most of my family is on it. It was free.
I just tried to set up Google Voice on one of the accounts. I learned that they silently disabled setting up new phone numbers in 2019.
And on my main account, long distance calling stopped working about a month ago. No notice, no nothing.
It's been gradually bit-rotting for years, but this is kinda a big deal. My kids can't get phone numbers associated with their main Google account because I set it up when Google was supporting personal domains? That's obnoxious.
Support goes nowhere, naturally. Google says "Use workspace support." Workspace says "Upgrade to have support."
And obviously, pricing is prohibitive given that this is now a B2B offering, and my whole family is on the domain. Cousins, aunties, and all. $6/user/month gets super-expensive super-fast.
Stuff like this means Google loses millions of dollars of business elsewhere. I keep swiping my credit card for Amazon, as does my company.