Last month I bought a season of Shark Tank on Amazon Prime Video for something like $17.99. I queued up the first episode and I noticed something really wonky about the audio - it was only coming out of one speaker. I thought it was my laptop, so I queued up a different episode from the same season - same result. I tried a different video on Prime Video and it worked fine.
Fast forward three days later and I get email from Amazon out of the blue saying they realized the audio of the episodes in the season were messed up. Not only did they fix the audio problems (the next time I queued up an episode, it was fine), but gave me a full refund. This was totally unsolicited and it blew my mind.
Fast forward three days later and I get email from Amazon out of the blue saying they realized the audio of the episodes in the season were messed up. Not only did they fix the audio problems (the next time I queued up an episode, it was fine), but gave me a full refund. This was totally unsolicited and it blew my mind.