Hi there, at TableCheck (www.tablecheck.com) we recently adopted Lightstep.
In a nutshell, running all these various components (Grafana, etc) is a royal pain in the neck. Even if `opstrace create` spawns them easily, the problem is running/maintaining them. We want someone to run these for us as a SaaS/PaaS and we're happy to pay them.
Re: your principles:
(1) The customer should always own their data --> we agree. However, we are happy for you to be a custodian of that data.
(2) We don’t want to be a storage vendor --> neither do we. We want storage to be someone else's problem. We're happy for you to use a cloud platform like AWS/GCP and charge us a 50% markup.
(3/4) Transparency, predictability of costs, open source --> all excellent.
In a nutshell, running all these various components (Grafana, etc) is a royal pain in the neck. Even if `opstrace create` spawns them easily, the problem is running/maintaining them. We want someone to run these for us as a SaaS/PaaS and we're happy to pay them.
Re: your principles:
(1) The customer should always own their data --> we agree. However, we are happy for you to be a custodian of that data.
(2) We don’t want to be a storage vendor --> neither do we. We want storage to be someone else's problem. We're happy for you to use a cloud platform like AWS/GCP and charge us a 50% markup.
(3/4) Transparency, predictability of costs, open source --> all excellent.