My small AWS account which I use to handle emails from web applications and sites is not allowing me to log in anymore. ( i need to pay a small bill since that VISA is expired, which requires login)
I know my credentials and i can access my email. OTP is always successfull ( One Time Password).
I have my phone with me, but no notifications coming in ( I have never enabled MFA on this account, and i'm not receiving any SMS)
Every customer support issue directs me to urls where I need to login, but I can't.
Is there a way to let them call me and verifying my account without doing that verification step? Because that's literally the issue.
Or any other advice? ( It's a small account, but it will give me a lot of hassle and errors if i have to reconfigure every website/webapp and approve every email again. Setting me back for > 2-3 days)
Edit:
Thank you all!
I changed the default SMS app ( the default was the normal one for Android) and it showed me a lot of missed messages, including OTP ones from Amazon.
I know my credentials and i can access my email. OTP is always successfull ( One Time Password).
I have my phone with me, but no notifications coming in ( I have never enabled MFA on this account, and i'm not receiving any SMS)
Every customer support issue directs me to urls where I need to login, but I can't.
Is there a way to let them call me and verifying my account without doing that verification step? Because that's literally the issue.
Or any other advice? ( It's a small account, but it will give me a lot of hassle and errors if i have to reconfigure every website/webapp and approve every email again. Setting me back for > 2-3 days)
Edit:
Thank you all!
I changed the default SMS app ( the default was the normal one for Android) and it showed me a lot of missed messages, including OTP ones from Amazon.