I think the biggest problem any US government agency has (federal or state) in producing services that leverage modern technology is that they cannot afford to pay people market rates. We have a mentality in the US that government cannot do anything right, but it seems of late (last 40 years or so) that we are kneecapping government's ability to execute and then complaining about it when it can't and making pronouncements about how only the private sector can understand tech.
Government technology workforces are thus composed largely of either people who are below average in competence or above average and willing to take a pay cut because they care about the cause, but we shouldn't expect people to do that, and there aren't very many of them. We should give government a fighting chance.
Government technology workforces are thus composed largely of either people who are below average in competence or above average and willing to take a pay cut because they care about the cause, but we shouldn't expect people to do that, and there aren't very many of them. We should give government a fighting chance.