I’ve had changes go through, but sometimes in a monkey’s paw way.
I ask the labelling of a school on the map, specifying the name and providing the home town site as proof (a page listing all schools with their adresses and picture), and two days later it was labelled as “<Name of the town> school” completely ignoring the provided info and making the spot misleading. Requests for correction a few months apart didn’t do anything at this point.
So I can vouch for the process sometimes working, and I have nothing to do with Google. Now, why, when and how it works is a complete mystery.
I ask the labelling of a school on the map, specifying the name and providing the home town site as proof (a page listing all schools with their adresses and picture), and two days later it was labelled as “<Name of the town> school” completely ignoring the provided info and making the spot misleading. Requests for correction a few months apart didn’t do anything at this point.
So I can vouch for the process sometimes working, and I have nothing to do with Google. Now, why, when and how it works is a complete mystery.