Personal Experience: During and after the economic collapse of 2007-2009 I wondered who was at fault; who to blame. I kept waiting for a clear answer to "THE root cause". Since then I've read things like Dekker's work, and come to realize that blame is not a productive way of thinking in complex systems.
A quick example: in many car accidents, you can easily point to the person who caused the accident; for example the person who runs a red light, texts and drives, or drives drunk is easily found at fault. But what about a case where someone 3 or 4 car lengths ahead makes a quick lane change and an accident occurs behind them?
Personal Experience: During and after the economic collapse of 2007-2009 I wondered who was at fault; who to blame. I kept waiting for a clear answer to "THE root cause". Since then I've read things like Dekker's work, and come to realize that blame is not a productive way of thinking in complex systems.
A quick example: in many car accidents, you can easily point to the person who caused the accident; for example the person who runs a red light, texts and drives, or drives drunk is easily found at fault. But what about a case where someone 3 or 4 car lengths ahead makes a quick lane change and an accident occurs behind them?