I worked in tech support at my university and also handled this type of request. Typically just triage to the network team because they didn't give students access to the network logs.
We had strict requirements on not exposing student data. On the other hand we had to minimize the University's risk. This meant at least a nastygram to the offending student. I think there was some kind of three strike system where students may get booted off the campus network.
The whole setup was pretty slick back then so if that happened they really wouldn't be able to do anything. Like they wouldn't even be able to get a wired connection in the library.
Was a pretty neat place to work actually. Still have fond memories. Buy me a beer some time and ask me about working phones and email in ~2007 after news was published that Sarah Palin attended the Univeristy.
We had strict requirements on not exposing student data. On the other hand we had to minimize the University's risk. This meant at least a nastygram to the offending student. I think there was some kind of three strike system where students may get booted off the campus network.
The whole setup was pretty slick back then so if that happened they really wouldn't be able to do anything. Like they wouldn't even be able to get a wired connection in the library.
Was a pretty neat place to work actually. Still have fond memories. Buy me a beer some time and ask me about working phones and email in ~2007 after news was published that Sarah Palin attended the Univeristy.