Chris Voss is great. I find if you are having a conversation and you are asking the questions, getting long answers, and then asking related questions, you are doing things right.
The other person loves talking about themselves or their opinions. You are learning by paying attention enough ask more questions.
If you are negotiating silence can be your friend when the other party is feeling good talking about themselves
The other person loves talking about themselves or their opinions. You are learning by paying attention enough ask more questions.
If you are negotiating silence can be your friend when the other party is feeling good talking about themselves