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Comment by grailed

I hear a lot of talk surrounding their "moat" and many skeptics are questioning whether or not they will be able to maintain their competitive advantage. However, it feels like Airbnb has solved a truly hard problem: how to make people trust your service.

People are using this app to go stay in random people's homes. How often do you hear people talk about being murdered in uber? I still hear it. How often do you hear it for Airbnb? I haven't heard someone express that worry yet.

They've solved the trust and the brand issue, and _that_ is their moat.

parent grailed 5 years ago

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