Comment by hamolton

Do you have plans to address the criticisms you've had on Youtube and Reddit comments? It sounds like a lot of people have been unhappy with quality of service given the prices (esp. if you get low quantities), citing the dirtiness/wrinkles of clothes received (you don't wash them on purpose I guess), how there seems to be a lot of clothes that are beat up or faded compared to what you'd get at a thrift store, how you don't have controls over the brightness and vibrancy colors you get, and there seems to be little adherence to the requests customers put in text box.