Comment by throwawaysflake

We did expect to use more but covid changed that, that said, the problem I am warning others about is the the sales conversation was not accurate, but none of what was promised was in the contract in writing. Definitely my fault though for trusting that the roll over process is as simple as issuing new paperwork as portrayed by a guy who is just looking to close the deal. I have not had such a problem with other companies in the same sector with such sales practices but maybe that's just my experience. Makes no sense to me though coz who would want to sign a contract when you don't know what policies they might decide on mid-way, the discount offered is tiny (unlike AWS reserved where it is super clear when they expire but you also get a huge discount so it's not vague what the trade-offs are) and you are much better off on demand.