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Comment by dshah

Thanks for the warning. I hear you.

My direct experience is that there will be some that will be cynical -- that's OK.

A big lesson for me personally is that working on culture as a "product" is very useful. Collect customer feedback. Identify bugs. Categorize some things as "works as designed". Be transparent with your customers. And, of course, iterate, iterate, iterate.

parent dshah 6 years ago

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