I have also created a Facebook account to use their NLP service, Wit.ai. The Facebook account has received an automated block, and they've kept it blocked after a manual review which has asked for a photo of my face.
Now they have a photo of my face, my legal name and date of birth, my verified email address and phone number, and I cannot exercise any control over this data, only download it, which is obviously illegal under GDPR.
Facebook engineers from Wit.ai are ignoring my request for help and the app APIs remain operational, I just can't log into the dashboard.
If you're a developer who considers using Wit.ai, be careful. You could receive an automated block from Facebook and an overworked contractor will rubber-stamp the bot's decision, while Wit.ai staff will ignore you.
https://github.com/wit-ai/wit/issues/1946
Now they have a photo of my face, my legal name and date of birth, my verified email address and phone number, and I cannot exercise any control over this data, only download it, which is obviously illegal under GDPR.
Facebook engineers from Wit.ai are ignoring my request for help and the app APIs remain operational, I just can't log into the dashboard.
If you're a developer who considers using Wit.ai, be careful. You could receive an automated block from Facebook and an overworked contractor will rubber-stamp the bot's decision, while Wit.ai staff will ignore you.
https://github.com/wit-ai/wit/issues/1946