Comment by lcuff

I'm not so impressed with this article, and partly it's because of the rather bad news: There's not much to be done about bad management. Peter Drucker, well worth reading if you haven't, said that the thing that makes a manager is character. My definition of character is someone who takes action that may have serious negative personal consequences (extreme version: high-profile whistle blowing). Character can't be built by buying an app or taking a weekend workshop. It's formed early in life. It's an extremely rare commodity. Hence, good managers are scarce on the ground and likely to remain so.