Comment by ethanwillis

  The merchants must navigate a largely automated, 
  guilty-until-proven-innocent process in which Amazon 
  serves as judge and jury. Their emails and calls can go 
  unanswered, or Amazon's replies are incomprehensible, 
  making sellers suspect they're at the mercy of 
  algorithms with little human oversight.

This is something our modern society was and is not ready for. Bureaucracy and the bureaucrats that administered it is a nightmare that society has known about and dealt with for a long time. But this is fully automated bureaucracy. Except instead of having well known rules or human bureaucrats we can confront.. we're now effectively at the mercy of a dice roll in the worst case. And no one can even confirm if the dice are even fair dice. In the best case you get to deal with a robot that can't even understand what you're saying.