Comment by bayareamaverick

For technical content writing, here's a collection of some good articles - https://weavrboards.com/devrel/board/developing-content-for-...

In general, for me a good approach has been with this '3S framework':

  1. Support - Write content that educates or supports in a timely fashion
  2. Sources - Parse through the discussions in domain specific sources (forums and communities) to get a pulse of what to write 
  3. Segmentation - Finalize on the stage of the user/developer journey (beginner, intermediate or an expert)