I think the idea of suing for only a dollar is to show that it isn't about the money. I can relate to the frustration experienced when you can't get in touch with a human being through a website--especially when its a non-web based company.
I doubt FB would setup a call center--imagine the call volume! That said, maybe an online chat with a support person? Or an open chat forum to ask questions to other users with a few FB specialist who are also available?
I doubt FB would setup a call center--imagine the call volume! That said, maybe an online chat with a support person? Or an open chat forum to ask questions to other users with a few FB specialist who are also available?
Maybe they already have this... I have no idea.