> “Studies in labor-management negotiations demonstrate that the time required to reach conflict resolution is cut in half when each negotiator agrees, before responding, to accurately repeat what the previous speaker had said.” - Marshall B. Rosenberg in Nonviolent Communication.
Followed by:
> Paraphrasing minimizes misunderstandings. At the end of a conversation, you and the speaker will leave with the same interpretation, which will reduce the need for a follow-up.
"Accurately repeat" vs "Paraphrasing" – quite the contradiction there.
I'm really not a fan of paraphrasing. It shifts the burden on your counterpart to understand you accurately, and it can be annoying, even destructive of a train of thought. Practice accurate quoting and non-leading questions instead! To take this to an interesting extreme, check out Clean Language [1], a style of questioning that make it as hard as possible to insert assumptions into your questions. A blog post of mine 'My favourite Clan Language question' [2] helps explain its relevance.
Followed by:
> Paraphrasing minimizes misunderstandings. At the end of a conversation, you and the speaker will leave with the same interpretation, which will reduce the need for a follow-up.
"Accurately repeat" vs "Paraphrasing" – quite the contradiction there.
I'm really not a fan of paraphrasing. It shifts the burden on your counterpart to understand you accurately, and it can be annoying, even destructive of a train of thought. Practice accurate quoting and non-leading questions instead! To take this to an interesting extreme, check out Clean Language [1], a style of questioning that make it as hard as possible to insert assumptions into your questions. A blog post of mine 'My favourite Clan Language question' [2] helps explain its relevance.
[1] https://en.wikipedia.org/wiki/Clean_language [2] https://blog.agendashift.com/2019/01/18/my-favourite-clean-l...