The problem with software for software teams is not that the big players are missing features. It's that every team wants something that is highly customized for them, and that leads to feature bloat.
Then people say, "Why doesn't Jira have ____?" In fact it does have that, but it's hard to find it in the massive UI that contains all those features.
I had this same issue testing Asana many years ago. I could tell that it could do what we wanted (or what anyone wanted), but I didn't want to spend 3 hours figuring out how to do it.
The problem with software for software teams is not that the big players are missing features. It's that every team wants something that is highly customized for them, and that leads to feature bloat.
Then people say, "Why doesn't Jira have ____?" In fact it does have that, but it's hard to find it in the massive UI that contains all those features.
I had this same issue testing Asana many years ago. I could tell that it could do what we wanted (or what anyone wanted), but I didn't want to spend 3 hours figuring out how to do it.