This headline is a bit hyperbolic, but the lack of a direct phone line to someone who can help is why I've moved on to other brokerages.
Robinhood worked well for bootstrapping my portfolio with free trades, but after a certain point it got big enough for me to worry about other factors like this.
Robinhood worked well for bootstrapping my portfolio with free trades, but after a certain point it got big enough for me to worry about other factors like this.