I've heard several times about the Stripe "Library" and "written culture", both in previous patio11 posts [1] and elsewhere. I understand part of that comes from the top and screening for writers. But I'm also curious about the basic mechanics of the library; wordpress? big ol' mediawiki? git repo of markdown docs? custom software?
How has the library process (if any) itself changed over time?
I've worked at non-startup BigCo/healthcare with formalized procedural docs, (technical) writers, change management, etc., and often they were minimal, boring, impersonal, frequently outdated -- and rarely read. I'm imagining (for better or worse) this is something a little more like a shared internal blog archive?
How has the library process (if any) itself changed over time?
I've worked at non-startup BigCo/healthcare with formalized procedural docs, (technical) writers, change management, etc., and often they were minimal, boring, impersonal, frequently outdated -- and rarely read. I'm imagining (for better or worse) this is something a little more like a shared internal blog archive?
[1] https://www.kalzumeus.com/2019/3/18/two-years-at-stripe/