Well, you know how much time costs right? And you know how much time each client waste when the bug occurs? If you don't then fix that. These are values that can be measured from real world, empirical.
Guessing how long to fix, or how many "points" a bug will take is complete BS next to real-world values.
Why make devs guess at the future when you could have business manages measure the present?
Guessing how long to fix, or how many "points" a bug will take is complete BS next to real-world values.
Why make devs guess at the future when you could have business manages measure the present?