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Comment by mindfulhack

Actually, in my country the consumer culture is extremely different to America. Consumers are not left high and dry if a manufacturer screws them over or was incompetent (such as design defects). Remedies are on sliding scales commensurate with the situation.

This is probably partially why I'm getting downvoted. Cultural differences. Americans are not aware of what's possible when things are actually fair for the consumer. They're used to 'tough luck' culture.

Upon further reading, I'm concluding this might not be a massive problem with other precautions in place, but the valid discussion point still remains. If a manufacturer designs a product which turns out to have a problem caused to the consumer which breaches reasonable expectations of its usability, and either needs repairing / recalling / replacing / refunding, many countries offer resource to the consumer. Under this principle, I wonder about unpatchable hardware security defects which cause a major problem...it needs to be explored more.

parent mindfulhack 6 years ago

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