Yeah. Hackneys weren't great, but ubiquitous and convenient in London (even if it was like travelling in blender).
Mini cabs were/are ass, in every UK city, and they deserved to get disrupted.
And the net effect is that the whole market had to compete for it's market share again, which meant a better experience for the customer overall.
I laugh when I encounter a super local minicab service that has maybe a half dozen drivers, you book them by phone, radios them to go to pickups and still only take cash. Who are ordering these jalopies? Meanwhile, anyone serious has an app, contactless payment/prepayment and real time ETA. Much better.
Mini cabs were/are ass, in every UK city, and they deserved to get disrupted.
And the net effect is that the whole market had to compete for it's market share again, which meant a better experience for the customer overall.
I laugh when I encounter a super local minicab service that has maybe a half dozen drivers, you book them by phone, radios them to go to pickups and still only take cash. Who are ordering these jalopies? Meanwhile, anyone serious has an app, contactless payment/prepayment and real time ETA. Much better.