We operate as a SaaS product for small businesses. One of early clients was a salon. The receptionist of the salon really didn't like our product and convinced the owner to drop us. We were only operating for 2 weeks when they decided to pull the plug. I'm wondering how I should take the feedback. The owner told me we were too early stage for them and our business model didn't align with theirs.
By the title you can assume what my issue is.
We operate as a SaaS product for small businesses. One of early clients was a salon. The receptionist of the salon really didn't like our product and convinced the owner to drop us. We were only operating for 2 weeks when they decided to pull the plug. I'm wondering how I should take the feedback. The owner told me we were too early stage for them and our business model didn't align with theirs.