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Comment by jennyyang

The fact that Google/Youtube has zero support infrastructure should be evidence that they are a monopoly and engaging in monopolistic activity.

If Google/Youtube were NOT a monopoly, they would have invested significant amount of money in customer support. However, there is zero. The only reason they get away with this is because they have a monopoly. They are saving hundreds of millions in support costs by not delivering any support. Unlike more overt monopolistic actions like raising prices, etc, what they do instead of increase their profits by taking away functionality that their customers should be receiving.

The fact you can get all your work taken away because of fraud, and have no recourse is unacceptable. Yet there really is no viable alternative. I hope content creators band together and form a class action lawsuit against Google and break up their monopoly. It's disgusting.

parent jennyyang 6 years ago

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