Lack of effort? I wrote the FT piece referenced in CNBC's reporting, regarding the 20,000 fake reviews. While the reviews have been taken down, there doesn't seem to have been any repercussions for the companies. All the products are still live... complete with other suspect reviews (just from users not specifically highlighted by our report).
Amazon could do a lot more. I've just opened up Telegram to see what's happening in the scam review groups today, and within seconds I can see that this wifi range extender is being boosted by paid-for positive reviews: https://www.amazon.com/Extender-Wodgreat-Wireless-Repeater-I...
(The 5-star reviews on that page confirm the theory).
If I can do that, on a Sunday morning, from my home... why isn't Amazon?
Amazon could do a lot more. I've just opened up Telegram to see what's happening in the scam review groups today, and within seconds I can see that this wifi range extender is being boosted by paid-for positive reviews: https://www.amazon.com/Extender-Wodgreat-Wireless-Repeater-I...
(The 5-star reviews on that page confirm the theory).
If I can do that, on a Sunday morning, from my home... why isn't Amazon?