I've noticed there's only ever effusive praise for Fastmail on HN, which itself probably leads to the kind of thing that Feynman warned us about re oil drops.
Spamming folks notwithstanding, I also had a terrible experience with Fastmail on the two occasions that I filed support tickets. I once wrote before: if the options are no support from a service where it's never needed, versus the illusion of support from a different service (paid, even) where the emptiness of the promise will be made evident, then the former is better.
Having said that, I don't actually use or condone Gmail; I give my money to a Fastmail competitor.
Spamming folks notwithstanding, I also had a terrible experience with Fastmail on the two occasions that I filed support tickets. I once wrote before: if the options are no support from a service where it's never needed, versus the illusion of support from a different service (paid, even) where the emptiness of the promise will be made evident, then the former is better.
Having said that, I don't actually use or condone Gmail; I give my money to a Fastmail competitor.