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Comment by arnvald

> An automatic upgrade within 7 days that triples in price is sleazy, there's no two ways to look at it

There are two ways to look at it. I use a tool that reports errors in my web app. After one of releases we started receiving a lot of errors and we reached the maximum on our plan. What would the proper response be? To just block all the incoming error reports until end of the month? Or maybe to send me an email saying "hey, you've reached your limit, if this continues we'll upgrade you to higher plan automatically"? There's no clear answer here, that depends on your context (I used the app for work and having proper error reports was more important than the cost for me), but there are two ways to look at it.

> respond with what is apparently vitriolic rage

not defending CEO's response (it was very inappropriate), aren't you doing the same right now? You're retweeting stuff like "F* Ghost and F* their CEO" with their accounts tagged.

parent arnvald 6 years ago

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