> their competitiveness isn't just about their cycling stats, but buying from the cheapest source.
Well, yea. Competitive cyclists want to buy that $1000 power meter, or those $2500 ENVE wheels as cheap as possible. How many add-on products can you sell somebody who just needs a bike for commuting? Of course service is the biggest business there.
Isn't it cheaper to work with existing customers than to find new customers? All the shops near me cater to their existing customers by selling beer. All the group rides end at the bike shop and 50 people buy a pint before going home (granted this was in the past.... I have no idea how these places are still in business this year).
> I pump his tyre for him and ask if he'd like a replacement inner tube. "Not at your shop prices," he says.
That guy sucks and it must be so frustrating to deal with. I always walk out with several GUs or drink mixes when I stop by a shop. I'm sure that doesn't keep the lights on, but I try.
Well, yea. Competitive cyclists want to buy that $1000 power meter, or those $2500 ENVE wheels as cheap as possible. How many add-on products can you sell somebody who just needs a bike for commuting? Of course service is the biggest business there.
Isn't it cheaper to work with existing customers than to find new customers? All the shops near me cater to their existing customers by selling beer. All the group rides end at the bike shop and 50 people buy a pint before going home (granted this was in the past.... I have no idea how these places are still in business this year).
> I pump his tyre for him and ask if he'd like a replacement inner tube. "Not at your shop prices," he says.
That guy sucks and it must be so frustrating to deal with. I always walk out with several GUs or drink mixes when I stop by a shop. I'm sure that doesn't keep the lights on, but I try.