I spend hours per day in Jira. Half as a PM, and the other half as an IC.
I've never used Jira Classic, so can't comment there.
But Jira Next Gen projects have been great to work with. So much functionality and bloat is stripped out of Next Gen, sometimes too much was removed I think.
I hear people hating on Jira very often, but at least the way our company uses it, it's great.
The only thing I'd really want to change is (1) performance, page load times are frustrating, and (2) ability to easily move a ticket from 1 project to another project without clicking through a 6 step process.
Edit: Regarding Jira's slowness, I'd highly recommend trying the Mac app which is dramatically faster than the web ui.
I've never used Jira Classic, so can't comment there.
But Jira Next Gen projects have been great to work with. So much functionality and bloat is stripped out of Next Gen, sometimes too much was removed I think.
I hear people hating on Jira very often, but at least the way our company uses it, it's great.
The only thing I'd really want to change is (1) performance, page load times are frustrating, and (2) ability to easily move a ticket from 1 project to another project without clicking through a 6 step process.
Edit: Regarding Jira's slowness, I'd highly recommend trying the Mac app which is dramatically faster than the web ui.