Agreed; after using their product for many months, I learned how it is little better than running your own instances. There are some cool things it does, but you end up doing plenty of sysadmin work yourself, writing Chef recipes for anything not supported by their (aging) platform, and then you lose the benefit of support as well. Did I mention that support costs start at $275 (12/5) or $475 (24/7) a month?[1] Without it, you can't open a ticket.
It's also increasingly annoying to see shots taken at Heroku in their blog posts and on Twitter. It's unprofessional. Compete on features and services, please.
It's also increasingly annoying to see shots taken at Heroku in their blog posts and on Twitter. It's unprofessional. Compete on features and services, please.
[1]: http://www.engineyard.com/products/appcloud/support