It's good they're providing refunds, but the decision to shut down whatever service the glasses relied on in an excellent way to demonstrate "When you buy a product from us, you can't trust that it's going for any given period of time, and we'll just brick it when we get bored of it".
Google of course is famous for doing this with many of its products, but in the long run this type of behavior can make it harder for startups to introduce new products/services. Some customers will ask the question "So what happens when you get acqui-hired in a year and your parent company decides to shut down your service either immediately, or a year after they tell customers that everything will continue unchanged?"
Of course the bigger lesson here is don't buy products which rely on a third-party service to function.
Google of course is famous for doing this with many of its products, but in the long run this type of behavior can make it harder for startups to introduce new products/services. Some customers will ask the question "So what happens when you get acqui-hired in a year and your parent company decides to shut down your service either immediately, or a year after they tell customers that everything will continue unchanged?"
Of course the bigger lesson here is don't buy products which rely on a third-party service to function.