Question: your site emphasizes a "guarantee of good counselor match". Importance of a rapport and trust between coach and teen (especially) is hard to overvalue.
How does this guarantee translate into practical terms? Is it a guarantee to have access to/try all currently available coaches before making the choice, or more like a "money back" kind of guarantee?
Question: your site emphasizes a "guarantee of good counselor match". Importance of a rapport and trust between coach and teen (especially) is hard to overvalue.
How does this guarantee translate into practical terms? Is it a guarantee to have access to/try all currently available coaches before making the choice, or more like a "money back" kind of guarantee?